Privacy Policy

Effective Date: 7/25/2026

Welcome to Carolina Pure Pilates. We value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase services, book classes, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Mailing address (if voluntarily provided)

• Emergency contact information

• Date of birth (if required for services)

• Health or fitness information you voluntarily provide that is relevant to participation in Pilates classes

Payment Information

Payments are securely processed through Stripe. Carolina Pure Pilates does not store complete credit card numbers or payment credentials on our servers.

Website Information

When you visit our website hosted through Wix, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referral sources

• Cookies and similar technologies

 

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Schedule and manage classes

• Process payments

• Communicate regarding appointments and memberships

• Respond to customer service inquiries

• Improve our website and services

• Send studio news, promotions, and updates (you may unsubscribe at any time)

• Comply with applicable legal obligations

 

3. Cookies and Analytics

Our website may use cookies and similar technologies provided through Wix and other integrated services.

Cookies help us:

• Improve website functionality

• Understand website traffic

• Remember user preferences

• Enhance the overall user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

 

4. Third-Party Service Providers

We may share information with trusted third-party providers that assist in operating our business, including:

• Wix (website hosting)

• Stripe (payment processing)

• Email communication platforms

• Scheduling or booking software

• Professional service providers such as accountants or legal advisors when necessary

These providers receive only the information necessary to perform their services and are responsible for maintaining appropriate security practices.

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

 

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

 

7. Marketing Communications

You may receive emails regarding:

• Class schedules

• Studio announcements

• Promotions

• Special events

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

 

8. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

 

9. Your Privacy Rights

Subject to applicable law, you may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

To submit a request, please contact us using the information below.

 

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised Effective Date.

Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

 

11. SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us